Privacy policy

Recognizes the importance of the personal information of customers who use the “Forested Villa” site (hereafter, It shall not be used for purposes other than “reservation of accommodation” “use of facilities” “guidance” “inquiry”, or not leaked to a third party.

About personal information protection

About Personal Information Protection this site recognizes the importance of the personal information of customers who use it and pays utmost attention to the proper handling and management of information. Personal information on this site is information on individuals, which can identify the individual by name, address, telephone number, e-mail address, etc.

Collection of personal information

We will collect your personal information in the following cases.

1. When you make a reservation.
2.When you contact us.

Purpose of using personal information

Purpose of using personal information Personal information provided by the customer will be used for the following purposes.

1.Work related to customer’s reservation. (such as reservation of accommodation, use of facility, inquiries etc.)
2.Sending by e-mail etc. of service guidance to customers.
3.Aggregate and analyze the personal information of many users for the purpose of improving services, prepare statistical materials processed so that individuals can not be identified.
4.When necessary for legal obligation to be obeyed by us.

When using personal information outside the scope of the above purpose of use, we will do so after obtaining prior consent from the customer.

Provision and disclosure of personal information

Provision and disclosure of personal information We do not disclose or transfer your personal information to any third party except in the following cases.

1.When you obtain prior consent of the customer.
2.Based on laws and regulations, when a request for disclosure is made by a public institution such as a court or a police agency.

About the handling of personal information

About handling of personal information We handle customer’s personal information appropriately so as not to cause unauthorized access, leakage, tampering, loss or the like.

Inquiries about personal information

For inquiries concerning our site’s privacy policy, please do the following.

869-2505 Kumamoto Prefecture Aso-Oguni city Kitazato aza hibira 1433-3

TEL:0967-46-5678 / MAIL:kuni@wplan.co.jp